This Privacy Policy describes how AskOthers.net handles your personal data and sets out the rights and obligations that both you and AskOthers.net have in relation to your personal data.
By accessing AskOthers.net you accept and agree to the terms and conditions of AskOthers.net's user agreement ("User Agreement"), and acknowledge that your personal data may be collected, used and disclosed in accordance with this Privacy Policy. Except for any terms that are defined in this Privacy Policy then all other defined terms shall have the same meaning as that defined in the User Agreement. Note that under AskOthers.net's terms and conditions of use, you must not use the Services without the sponsorship of a parent or legal guardian if you are under 18 years old.
AskOthers.net may, from time to time, modify this Privacy Policy (and update the web page on which it is displayed). AskOthers.net will send notification of any material modification to your AskOthers.net account and/or your registered email address. You should check that account regularly.
AskOthers.net collects personal data when you Sign up with AskOthers.net. This includes your full name, email address and location. In circumstances where the below information is not provided to us, we may be unable to provide our services to you and carry out our contractual obligations with you.
We also give you the option of providing a photo to be associated with your AskOthers.net user profile. It is your choice to provide a photo. A default image is provided for those users who choose not to associate their photo with their account.
To enable us to improve our existing services and to create new service features, AskOthers.net collects information about the way you use our services, including the transactions you enter into on the Services, your feedback rating (including any references requested using our 'Reference' feature), the offers you make, the comments you post, and the transactions you enter into with any of our affiliate service providers.
AskOthers.net may also receive and record the following information from your internet browser and computer, including through cookies and similar technologies, when you use our Services:
If you use a location enabled AskOthers.net service, we may collect and process information about your actual location (for example, GPS signals sent by your mobile device) through various technologies to confirm your location.
For more information on how we use cookies and other similar tracking technologies, please see the section on Cookies and Similar Technologies below.
In addition to data collected from your submissions, we also receive data from certain third-parties, such as social media sites that you connect to your account (including Facebook, Google and any other site you which you enable from time to time) as well as from identity verification service providers and other AskOthers.net group companies.
You are not anonymous to us when you log into the Services or post any content (including tasks, items to be supplied, bids, comments or feedback) on the Services or any associated forum.
When you:
your user ID and all the material that you post is visible to other AskOthers.net users and is also publicly available to other internet users. We strongly encourage you to use caution and discretion when posting.
AskOthers.net does not in any way control and does not accept any responsibility or liability whatsoever for, the disclosure or use of personal data which is voluntarily posted by you in a publicly accessible area of the Services.
AskOthers.net may use the information we collect for the following purposes:
Identification and authentication
Legal ground(s) for use: We need to perform this function in order to allow you to access the services.
To protect AskOthers.net and the users of the Services
Legal ground(s) for use: It is in our (and users) legitimate interests to ensure that our Services is secure.
To customize the content and any advertising displayed on the Services and permit content on the Services (such as postings or third party advertisements) to be targeted, on an aggregate basis, to the users for whom it is most likely to be relevant
Legal ground(s) for use: It is in our legitimate interest to provide you with content and advertisements that are tailored to your interests.
To improve our services and develop new service features
Legal ground(s) for use: We need some of your personal data in order to provide the services to you; it is in our legitimate interests to provide you the best possible services.
To provide, maintain and protect our Services and to verify the identity of authorized users of the Services.
Legal ground(s) for use: We need to perform this function in order to provide a safe and secure environment for our users and we have legitimate interests in protecting the integrity of the Services we offer.
Providing your information to a user with whom you have or had a contract facilitated by AskOthers.net
Legal ground(s) for use: We need to use your personal data in this way to provide the services you request.
As required by law, order of a court, tribunal or regulator or if AskOthers.net reasonably believes that the use or disclosure of the information is reasonably necessary for enforcement related activities
Legal ground(s) for use: On such occasions, we are required by law to process your personal data.
To ensure that AskOthers.net receives payment of the fees due to it
Legal ground(s) for use: We need to use your personal data in this way to fulfil a contract between you and us.
To contact you to inform you about promotions or upcoming changes or improvements to our services
Legal ground(s) for use: We only contact you for marketing purposes with your consent; we may contact you regarding changes in our services because it is in our legitimate interests to keep you informed about service changes that may affect you. See section below for further detail about marketing.
To contact you to administer our User Agreement:
Legal ground(s) for use: for example, we may notify you of a breach, or action a request for a take down notice in response to a claim of copyright infringement. **
To conduct research
Legal ground(s) for use: It is in our legitimate interests to improve the platform through user questionnaires and feedback requests via the platform.
To expand our user base
Legal ground(s) for use: It is in our legitimate interest to inform potential users about the Services we offer.
To develop our relationships with affiliate service providers and provide or arrange internal or external verification services obtained by you via the Services
Legal ground(s) for use: It is in our legitimate interests to engage service providers and verification services.
To generate data reports on an aggregated, non-personally identifiable basis, for both internal and third-party use, but subject to any applicable laws (for example, we may show advertisers or investors trends relating to the general use of AskOthers.net's services); and
Legal ground(s) for use: It is in our legitimate interests (and the interests of our partners and affiliates) to understand how you and other users engage with our services.
Your contact information may also be used for accounting, invoicing and billing purposes, marketing purposes, by third party service providers to AskOthers.net, and to respond to any enquiry you make
Legal ground(s) for use: It is in our legitimate interests to engage service providers to assist us in delivering the services you request.
When you contact AskOthers.net, we may keep a record of the communication(s) between you and AskOthers.net to help resolve any issues you might have.
Legal ground(s) for use: We retain information when we are required to do so by law and because it is in our legitimate interests to protect our legal rights.
If other user(s) of the Services already have your userID (or other information identifying you), and you have chosen to upload a photo or other personal information to your AskOthers.net account, we may show those user(s) that personal information; and
Legal ground(s) for use: We display your photo to other users who have your userID only with your consent, which you supply by uploading your photo.
Our Services allow you to review your experience dealing with AskOthers.net on the Services, who may in turn leave reviews about you. We compile these reviews to provide an aggregate rating for each user, which will publicly appear along with your profile. Please be aware that AskOthers.net users may rely on this rating when deciding whether to engage with you.
AskOthers.net uses cookies and similar tracking technologies for a number of purposes including to access your information when you sign in, keep track of your preferences, direct specific content to you, report on AskOthers.net's user base, and to improve AskOthers.net's services. We also use cookies or anonymous identifiers when you interact with our affiliate service providers (for example, when you integrate your AskOthers.net account with your Facebook profile) and as further described below.
We use the following types of cookies and similar technologies:
Strictly Necessary Cookies
We use cookies and similar technologies that are necessary to the operation of our Services. This includes technologies that allow you access to our website, services, mobile app or that are required to identify irregular site behavior, prevent fraudulent activity and improve security, or that allow you to make use of our functions such as saved search or similar functions;
If you change the settings on your internet browser to block or restrict cookies (including cookies associated with AskOthers.net's services), or to indicate when a cookie is being set by AskOthers.net, the AskOthers.net Services may not work as intended. You should remember that, while you may still be able to use the Services if your cookies are disabled, our services may not function properly on your device and you may not be able to take advantage of certain AskOthers.net features.
Functionality Cookies
We use cookies and similar technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our website, keeping you signed in as you browse or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our website and mobile app.
Performance Analytics Cookies
We use cookies and similar technologies to assess the performance of our Services. We use this information to analyze and help us understand how you and other visitors use our Services so we can improve the content or layout of our Services. We also use this information to track the number of our visitors and analyze the popularity of the features we offer.
You may set your browser or operating system to limit certain tracking or to decline cookies, but you may not be able to use certain features on the Services which require such cookies. Each browser and operating system is a little different, so please check your browser or operating system's settings or help section to learn more about how to delete or disable cookies and tracking.
If you wish to prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available here, and you can manage your Google accounts here.
AskOthers.net may disclose the information We collect from you as follows:
Your account is protected by a password for your privacy and security. We will take all reasonable steps to protect the information we hold about you from unauthorized access, use and disclosure, however we cannot guarantee the absolute security of that information, or that our systems will be completely free from third party interception or are incorruptible from viruses. We cannot and do not guarantee that information you send from your computer to us over the Internet will be protected by any form of encryption (encoding software). In light of this, we cannot and do not ensure or warrant the security or privacy of your personal information, including payment and account details. You transmit your personal information to us at your own risk. You are entirely responsible for maintaining the security of your passwords and/or account information.
The Services may contain links to third party websites including the networks of our valued affiliate service providers, advertisers, and PayPal, or make available services obtained from third parties, including verification services by third party verification providers. If you follow a link to any of these websites, for instance PayPal payment system, or use any services obtained from third party service providers via the Services that requires you to provide personal data directly to such third parties (for instance third party verification providers), note that they have their own privacy policies. If you use our Services to link to another site, or use a service obtained from a third-party service provider via the Services, you will be subject to that site's or third party's terms and conditions of use, privacy policy and security statement. We strongly encourage you to view these before disclosing any of your personal information on such sites. AskOthers.net does not control, and does not accept any responsibility or liability for, the privacy policy of, and use of personal information by, any party other than AskOthers.net, including any user of the Site, the operators of any website to which the Site links, or third party service providers to whom you directly provide your personal information (including sensitive information if relevant) to.
When you use the Services, some of your personal data may be transferred to other AskOthers.net group companies (such as our headquarters in United States) outside the European Economic Area ("EEA") in countries that do not have equivalent data protection laws to the EEA. We may also engage service providers for the purposes detailed above that are located outside the EEA. We take steps to ensure your personal data is safe and secure when transferring it outside of your country of residence. For more information, please contact us as provided below. In particular if the recipient is in a country that is not subject to an adequacy decision by the European Commission, we may enter into the 'standard contractual clauses' with the recipient. For this reason, AskOthers.net UK Limited has entered into 'standard contractual clauses' with AskOthers.net Pty Limited. These are contractual clauses that contain standard commitments approved by the EU Commission protecting the privacy and security of the information transferred.
When you register on the Services you may be given the opportunity to elect ("opt-in") to receive updates on our latest services, news and special offers, and those of our valued affiliate service providers ("Marketing Material"), via your AskOthers.net account, personal e-mail address, post or telephone. If you conclude a transaction on the Services, you may also be given the opportunity to opt- in to receive Marketing Material from AskOthers.net and our valued affiliate service providers.
Once you opt-in to receive Marketing Material, You may, at any time, opt-out of receiving Marketing Material. To opt-out go to the 'Manage Account' link on the Services, choose 'Settings', then 'Alerts' and update your preferences. You can also click on the "unsubscribe" link in any email containing Marketing Material that we send you, or you can request an opt-out by emailing AskOthers.net using the contact information provided on the Services. If you no longer consent to receiving Marketing Material then you must opt-out in one of these ways.
AskOthers.net may contact you as the result of a referral by another user of the Services who has provided us with contact information, such as your name and email address. The use of contact information received in connection with a referral will be governed by this Privacy Policy. You may, at any time, opt-out of AskOthers.net's referral system by emailing AskOthers.net using the contact information provided on the Services.
AskOthers.net reserves the right to send you administrative and account-related messages even if you opt out of receiving marketing communications. If you close down your AskOthers.net account, we will cease all communications to you.
We will allow you, at any time, to access, edit, update, restrict processing and/ or delete the personal data that we hold about you or to receive a copy of it in a portable format by contacting us here. Where we process your personal data with your consent, you may withdraw it at any time. You also have a right to object to processing based on legitimate interests or These rights may be limited in some circumstances, for example, if:
We need to prevent information in our systems from being accidentally or maliciously destroyed. This means that, where you delete information from our services, residual copies of that information on our active servers, as well as any corresponding information on our back-up systems, may not be immediately deleted.
If you have concerns about how we handle your personal information or require further information, please email AskOthers.net using the contact form provided on the Services. If you have unresolved complaints, you have the right to complain to a data protection authority.
We retain your personal data for as long as is necessary with regard to the purposes for which it was collected or lawfully further processed, or for as long as may be necessary in light of our legal obligations or in order to allow us to pursue, defend or exercise legal claims.
If you have any questions about this Policy or about the manner in which we process your personal data, please contact us at info@others.app.